Ditsy fields sun hat

We know how important it is to get the right fit when you order online. To help you make the right choice all of our clothes are designed to fit the following measurements:

Girls 0-13 years (cm)

If you need specific garment measurements then please get in touch as we'd love to help.

European Union

Tracked delivery is €12, and is FREE for orders over €150. 

We ship via UPS which takes 3-5 working days depending on destination.

All taxes and import duties are included in our prices so there are no extra fees payable on delivery.

United States

Please see our new and hassle-free USD website with prices now including all taxes and duties, meaning you can shop in confidence with no hidden charges.

We offer standard delivery to the US via Royal Mail and USPS for $9, with FREE delivery for orders over $150.

Orders usually arrive within 5 - 8 business days.

Rest of World

We use tracked delivery services to ship worldwide:

Orders from outside the UK or EU may be subject to additional local taxes or import duties. You will be responsible for any charges and will need to pay them at the time of delivery. If you are unsure of the regulations in your country we encourage you to investigate before you place an order.

We hope that you love your order but if you need to return it for any reason we've tried to make it as easy as possible.

• Returns can be made within 30 days of the receipt of your order.
• Garments must be in their original condition and with labels intact.
• If you are returning part of your order, the original delivery cost will not be refunded.
• We can only accept returns for purchases made on our website.
• Refunds will be made to the card used for the original order.
• If you require an exchange, please return the original items to us, and place a new order for the required items. We will send out your new order as soon as possible and refund the original order once it has been received back.
• If you have received a faulty item or have an issue with your order, please email us at info@kite-clothing.eu.

To return your items you need to:

1. Fill in all of the relevant details on the returns note that came with your order.
2. Re-pack the item(s) in the original packaging. Please ensure all garments are in their original condition with labels intact and ensure that you’ve included the completed returns note in your parcel.
3. Return the package to us at the following address, make sure you get a proof of postage receipt as we cannot be held responsible for parcels that go missing in the post. You are responsible for the cost of the return.

Kite Clothing
18 Branksome Business Park
Bourne Valley Road
Poole
BH12 1DW
United Kingdom