Delivery

Last order dates for Christmas delivery

Early ordering is highly recommended. Our hope is that deliveries should reach you in time for Christmas, but please allow additional time for delays since our delivery partners are likely to experience delays in the run up to the big day.

Please order by 09:00 GMT on the following dates:

Australia, New Zealand and China Monday 28 November
Africa, Asia (except China), Central and South America, Far and Middle East Thursday 1 December
All Caribbean destinations (except British Virgin Islands, Dominica and Anguilla), Turkey and Eastern Europe (except Czech Republic) Friday 2 December
USA, Canada and other non-EU countries (including Czech Republic) Monday 5 December
Other EU countries Tuesday 6 December
Switzerland, Norway and Iceland Wednesday 7 December
France, Italy, Germany, Netherlands, Belgium, Luxembourg, Liechtenstein, Austria, Poland and Denmark Monday 12 December
United Kingdom Friday 16 December

Extended Christmas returns (updated 1 November 2022)

Good news! We have extended our returns policy for Christmas. Any Kite goodies purchased between 1 November and 24 December 2022 can be returned up to 31 January 2023.

European Union

Tracked delivery to the EU is €12 or €15 depending on destination. Delivery is FREE for orders over €150. Please check your shipping zone and prices by clicking here.

Please note that the additional local taxes and/or import duties now payable due to Brexit are included in the prices that you see here on our EU website. This means that you will conveniently and smoothly receive your order with no extra fees payable on delivery.

Rest of World

We welcome orders from international customers all over the world.

Standard untracked delivery to non-EU countries in Europe in 5-10 working days is €7, to the US and Canada in 6-10 working days is €10 and the rest of the world in 7-14 days is €10. We also offer tracked services. Please check your shipping zone, options and prices by clicking here.

Orders from outside the UK or EU may be subject to additional local taxes or import duties. You will be responsible for any charges and will need to pay them at the time of delivery. If you are unsure of the regulations in your country we encourage you to investigate before you place an order.